Privacy Policy

Colombo Courtyard (Pvt) Ltd is committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from this website.

This privacy policy explains how Colombo Courtyard (Pvt) Ltd may collect information from you via our website and how that information may be used subsequently. If you have any queries in relation to this privacy policy, please contact us: info@colombocourtyard.com. By using our website you agree to the terms stated herein, if you do not accept these terms you should not use our website.

TYPES OF PERSONAL INFORMATION WE COLLECT

The term “personal information” in this Policy refers to information which does or is capable of identifying you as an individual. We may request information in several areas of this website. If you are unwilling or unable to provide this information we may not be able to provide you with the services (including reservations), information or products requested by you or allow you to submit a valid entry in a promotion or contest. The types of personal information that we process includes:

  • Your name, gender, home and work contact details, business title, date and place of birth, nationality and passport and visa information;
  • Guest stay information, including the hotels where you have stayed, date of arrival and departure, goods and services purchased, special requests made, observations about your service preferences (including room and holiday preferences), telephone numbers dialed and faxes and telephone messages received;
  • Your contact information such as your telephone numbers, mailing addresses, e-mail addresses and fax numbers;
  • Your login and password details;
  • Your communication preferences;
  • Your responses to market surveys and contests conducted by us or on our behalf.

HOW WE USE INFORMATION

  • Provide and charge for the hotel accommodation and other goods and services you purchase;
  • Provide you with a better, more personalized level of service;
  • Fulfill contractual obligations to you, anyone involved in the process of making your travel arrangements (e.g., travel agents, group travel organizers or your employer) and vendors (e.g., credit card companies, airline operators and other loyalty programs);
  • Conduct market research, customer satisfaction and quality assurance surveys, direct marketing and sales promotions;
  • Respond to requests for information and services;
  • Provide for the safety and security of staff, guests and other visitors;
  • Administer general record keeping and meet legal and regulatory requirements

SHARING PERSONAL INFORMATION

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

COOKIES

Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you visit our site. We use cookies as necessary to enable certain aspects of our site to function properly, such as our hotel booking engine. We also use cookies to improve your experience and to deliver information and fresh content relevant to your interests. Cookies are also used to collect anonymous information on the pages you visit so we can improve our overall guest services. Some cookies will expire as soon as you leave our site, and others will remain on your browser so we can recognize you when you return to our site. The use of cookies are voluntary by you and can be disabled from your own browser settings.

CONSENT

By using our site, you consent to our web site privacy policy.

ACCESS TO COLLECTED INFORMATION

You may review and update the information that you provide to us through this Web site by contacting us: info@colombocourtyard.com

CONTACTING US

If you have any questions about this privacy policy, or no longer wish to receive newsletters and other services you have signed up for please email us on info@colombocourtyard.com. We welcome your Questions and suggestions about our privacy policy.

CHANGES TO THIS POLICY

If we decide to change our privacy policy, we will update the Privacy Policy modification date below

Date – 25.09.2015